The environment, it’s fun! Everyone is outgoing and you’re encouraged to be yourself!
What I wish was different
Nothing
Advice
Urban is one of the best working environments, enjoy it!
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Sales associate
May - August 2019 • Columbia, MD
What I liked
Loved the job! The people were amazing and it was fun styling customers and helping them find outfits.
What I wish was different
I wish I had more hours!
Advice
Definitely apply to this company, it’s an amazing company and they take care of their employees
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Retail Assistant
May - August 2018 • Lynnwood, WA
What I liked
Working in a relaxed environment and gaining experience in a retail setting.
What I wish was different
I had no complaints.
Advice
Have a positive attitude while working with tough customers; everything will work itself out.
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Sales Associate
August 2018 • Chicago, IL
What I liked
The people were super nice and helpful. It's a laid-back atmosphere (also they play really good music). There's always new merchandise coming in, so there's always something new.
What I wish was different
I would have liked to start the job earlier in the summer, but overall it's been a great experience.
Advice
Don't be afraid to trust your gut, especially if you've worked in retail before. Ask questions! Also, treat customers as you would like to be treated, a little bit of customer service goes a long way.
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Associate Business Analyst
June - August 2018 • Philadelphia, PA
What I liked
I really enjoyed the freedom URBN provided to interns in allowing them to develop very creative projects. Working with creatives in various areas was an amazing opportunity to see innovative and up-and-coming ideas in a multitude of areas. The environment was beautiful, creative, innovative, and sustainable; it felt like a dream.
What I wish was different
I wish I had met more of the interns that were my age and that I also could have worked with various other teams on smaller tasks/projects.
Advice
If at first, any internship or job, seems overwhelming or underwhelming, just keep going at your pace and always ask questions. If you feel you want more work, create some ideas or ask for more. If you feel behind on your work, ask for some insight or extra explanation. You learn through asking questions!
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Retail Associate
June - August 2019 • New York City, NY
What I liked
I liked the family oriented staff. The opportunity for an employee discount as well as it being a pat time job so I could enjoy my summer as well as save up towards my student loans. I was also offered to be able to return whenever I was available.
What I wish was different
I wish I could've gotten hired quicker. The hiring process took about three weeks until I was officially on the schedule.
Advice
To always let people know when you are available to take hours.
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Sales Associate
September 2015 • Roseville, CA
What I liked
The team dynamics and sense of community
What I wish was different
The store manager in my first years with the company didn't have a very good code of ethics or understanding of how to treat her employees with love and respect
Advice
This job taught me how to perfectly balance multiple tasks at once while performing st peak intensity for those talks all at once
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Sales Associate
June - August 2019 • King of Prussia, PA
What I liked
It was a creative environment and management was very nice!
What I wish was different
I wish it would have payed a little better
Advice
Show off your creative style in the interview process
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Sales Associate
July - September 2018 • Seattle, WA
What I liked
The overall environment was great. Coworkers were very nice and the music was always keeping me busy. The customers were around my age so it was easy to communicate with them.
What I wish was different
I wish the communication was better and if they were more understanding with my school commitments.
Advice
Always be on top of your scheduling especially if you need time off for other commitments such as school.
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Sales associate
June 2016 - July 2018 • New York City, NY
What I liked
The culture of the company is very free and based on individualism. There is a place for everyone at urban and coworkers we’re like family.
What I wish was different
Management was very faulty. In two years, I had 4 different managers. There is also no real training for moving up in the company.
Advice
Work hard to be proactive and gain knowledge outside of your official position.
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Retail Associate
October 2017 - March 2018 • Henrico, VA
What I liked
The discount
What I wish was different
The pay to be higher
Advice
You get to meet really nice people here.
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Apparel Salesperson
May - September 2018 • Spring, TX
What I liked
The active and engaging environment and ability to communicate and work with others
What I wish was different
The training process felt rushed slightly disorganized. Better communication on how this was going to infold
Advice
Go into each shift with a willingness to connect with customers an upbeat attitude about doing something to better the company
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Sales associate
July - September 2018 • Lynnwood, WA
What I liked
Space of the store and the decor
What I wish was different
Management
Advice
Work hard and be meticulous
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Sales Associate
June - September 2018 • San Diego, CA
What I liked
The management team was incredibly supportive and helpful when I asked questions and they motivated me to do better and be more efficient.
What I wish was different
I had better opportunities to come back in the holidays.
Advice
Don’t be afraid to ask questions. Management is always there to help out!
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Buying Intern
June - August 2019 • Philadelphia, PA
What I liked
I liked the responsibility that I had as an intern. I was doing every part of the process, going to every meeting, and doing work that was sent out to the whole company. I learned so much and got to touch so many different parts of the company. It was cool to see things that I had done were having an impact. The campus is absolutely beautiful and the people are amazing.
What I wish was different
I was really stressed because I was filling in for someone who had quit our team as an intern, but I think that was a unique scenario. The first time I interned at URBN the summer prior, I loved my experience.
Advice
When you are done with your work, offer to help out other teams. It's a great way to meet other people at the company and see different parts of the business. Go to every Intern event and make the most out of your experience!
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Retail Customer Service Associate
May - August 2019 • Washington, DC
What I liked
I enjoyed this experience very much. The staff are great and welcoming.
What I wish was different
N/A
Advice
Ensure that you come to work each day with a positive mindset.
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Sales Associate
August 2018 • Paramus, NJ
What I liked
Flexibility
What I wish was different
Scheduling
Advice
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Sales associate
September 2018 • Miami, FL
What I liked
Hours are flexible and management is easy to work with.
What I wish was different
Advice
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Sales Associate
April - September 2019 • Bethesda, MD
What I liked
My team, the environment
What I wish was different
I wish it was closer to home!!
Advice
Stay on top of your tasks, but feel like you can rely on your peers for help
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Sales associate
August 2017 • Seattle, WA
What I liked
The managers and my coworkers!
What I wish was different
Upper management would be easier on lower management
